This privacy policy explains how Trent Valley Contracting Limited ("we", "us", "our") collects, uses and protects personal data when you use our website at trent-valley.co.uk, contact us, or interact with us in the course of our business activities.
We are the data controller of personal data we process. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Trent Valley Contracting Limited
Company number 15453994
Registered office: Shire House, Birmingham Road, Lichfield, England, WS14 9BW
For any questions about this policy or how we handle your data, contact us at enquiries@trent-valley.co.uk.
What data we collect
We collect personal data in the following circumstances:
- Enquiry forms and email contact: name, company, email address, phone number, sector, project location and any project information you provide in your message.
- Tender and contract activity: contact details for personnel involved in tenders, contracts and live projects.
- Recruitment: CVs, cover letters, application forms and any supporting information you submit.
- Website analytics: where you have accepted optional cookies, aggregated usage data such as pages visited, approximate location, device type and referral source. See our cookie policy for details.
How we use your data
We use personal data for the following purposes:
- Responding to enquiries and providing information you request.
- Tendering for, contracting and delivering work for our clients.
- Administering recruitment processes and assessing applications.
- Meeting our legal, regulatory and contractual obligations.
- Improving our website through analytics, where you have consented to optional cookies.
Legal basis for processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests: for ordinary business administration, responding to enquiries, and managing client relationships.
- Contract: where processing is necessary to enter into or perform a contract with you or your organisation.
- Legal obligation: where we are required by law to keep records (for example, tax, payroll, health and safety).
- Consent: for optional analytics cookies and any optional marketing communications, where you have agreed.
Cookies and similar technologies
We use cookies and similar technologies (including local storage) on our website. Essential technologies are required for the site to function. Optional analytics technologies are only used if you accept them through our cookie banner.
Full details of the cookies and technologies we use, and how to manage your preferences, are set out in our cookie policy. You can also reopen your preferences at any time using the "Cookie preferences" link in the site footer.
Analytics providers
Where you accept optional cookies, we may use the following analytics services:
- Dotwall Monitor — privacy-focused website analytics operated by our website agency, Dotwall. Data is used to understand how the site is used and to improve it.
- Google Analytics — if deployed in future, we will configure it in anonymised mode and only load it where you have accepted optional cookies. This policy will be updated when that service goes live.
How long we keep your data
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by law. Tender and contract records are typically retained for the duration of the project plus six years. Recruitment records are retained for twelve months unless you have asked to be kept on file longer. Analytics data is retained in accordance with our analytics providers' policies, typically up to 26 months.
Who we share data with
We do not sell personal data. We may share data with:
- Third-party service providers who act on our behalf, such as IT, website hosting, analytics, payroll and accounting providers, all under contract.
- Our clients, where the data relates to a project we are delivering for them.
- Regulators, public authorities or courts where we are legally required to do so.
International transfers
Where personal data is transferred outside the UK, we ensure the recipient is bound by appropriate safeguards, including UK adequacy regulations or standard contractual clauses approved by the Information Commissioner's Office.
Your rights
Under UK GDPR you have the following rights:
- The right to be informed about how we process your data.
- The right of access to a copy of the data we hold.
- The right to rectification of inaccurate data.
- The right to erasure in certain circumstances.
- The right to restrict processing in certain circumstances.
- The right to data portability where processing is based on consent or contract.
- The right to object to processing based on legitimate interests.
- The right to withdraw consent at any time, where processing is based on consent (for example, optional analytics cookies).
To exercise any of these rights, contact us at enquiries@trent-valley.co.uk. We will respond within one calendar month.
Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office. You can find details at ico.org.uk or call 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The date of the most recent update is shown at the top of this page. Material changes will be communicated where we hold an active relationship with you.
Related policies
See also our cookie policy and terms of use.
